Are you passionate about delivering excellent customer service while building lasting relationships? We're working on behalf of a Insurance firm based in Northamptonshire who is looking for a Renewals Advisor to play a key role in supporting clients through their insurance journey. In this role, you'll focus on renewals, ensuring each client receives tailored advice that reflects their individual needs. By identifying opportunities and offering professional guidance, you'll help retain valued customers while also spotting ways to grow and strengthen business. You'll build trust not only with clients, but also with insurers, partners, and introducers, working together to achieve positive, compliant outcomes. This is a customer-facing role at the heart of our business, so teamwork, adaptability, and a collaborative mindset are essential. What you'll be doing: Providing clear, professional advice to clients, mainly at renewal stage Retaining and growing customer relationships by understanding their unique needs Identifying and converting sales opportunities in a compliant, customer-first way Developing and maintaining strong links with insurers, partners, and introducers Playing an active role within a supportive, close-knit team What we're looking for: A strong communicator with a customer-first approach Ability to spot opportunities and act with professionalism Experience in insurance (preferred but not essential if you have transferable skills) Someone who thrives in a team environment and enjoys building relationships If you're ready to bring your skills to a growing insurance business and want to make a real difference in client retention and service, we'd love to hear from you.