MUST DRIVE DUE TO ROLE AND LOCATION
32 Hour Contract - with up to 40 hours available
Are you full of flair, charisma and 1st class customer service? Then this is the role you are looking for The Tawny Hotel is looking for Front of House Hotel Porters with a can do attitude, and that will help make The Tawny the place to be.
The Tawny hotel is a deconstructed hotel that comprises of a main building with the Plumicorn Restaurant, Feathers Bar alongside 21 Wedding pods, 10 Shepherd Huts, 24 Treehouses/Lodges and Retreats.
Candidates must be flexible as the role will be working a variety hours over days and weekends, including evenings. Shift pattern can work from early mornings, and can run into late evenings.
Contracts are currently 32- Hour, however as the business grows and get busy, more hours can be given.
The Role Duties:
· Ensure a smooth operation with Front Office with standards and efficiency on your shift
· Handover and Communication with Receptionist Team
· Meet and Greet Guests for Check-In and Check-Out
· Make the reception lounge and enjoyable experience with Beverage Orders on Arrival
· Ensuring needs of guests are met where possible
· Working alongside and assisting the Receptionists/Front Office Manager
· Ensuring communication with Restaurant and Reception team with bookings
· Minimize and address complaints
· Transport guests in vehicle from Wedding Venue, Bedrooms, Treatment Room and Restaurant
· Ensure you are on time with day to day vehicle planning from booking/tracker form
· Transportation of Luggage
· Knowledge of local area for guests
· Ensure all payment terms are met where required
Job Types: Full-time, Part-time, Permanent
Pay: £13.25 per hour
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
Work Location: In person