Sales Operations Administrator
Location: Redhill, Surrey
Contract type: Permanent
Salary: Up to £37,000 depending on experience + bonus + benefits
Join a growing, industry-leading business
Due to continued growth, our client is looking for an enthusiastic, detail-driven Sales Operations Administrator to become a key part of their expanding team.
This is an excellent opportunity to join a specialist company at the forefront of construction hoist solutions, where your contribution will have a direct impact on both customer experience and operational success.
About the role
Reporting to the Sales Manager, you will play a pivotal role within a busy sales department, supporting both sales and operations functions. You will be responsible for managing customer enquiries, preparing and following up quotations, processing orders, and coordinating job scheduling.
Working within a small, close-knit team, you will ensure a high level of service is delivered through accuracy, efficiency, and clear communication.
Key responsibilities
Handling incoming phone and email enquiries from customers
Preparing accurate quotations and following up to maximise conversion
Processing contract orders in line with internal procedures
Scheduling jobs and preparing all necessary documentation
Maintaining CRM systems and ensuring records are accurate and up to date
Resolving customer queries and escalating where required
Supporting general office administration duties
Working collaboratively with colleagues to ensure smooth operationsRequirements
Strong written and verbal communication skills
Highly organised with excellent attention to detail
Able to manage and prioritise a busy workload
Confident using IT systems and CRM databases
A proactive and team-oriented approach
Previous experience in administration or customer service
Experience within the hire industry, ideally construction-related, is highly desirableBenefits
Daily paid lunch breaks
30 days' holiday
Company bonus scheme
Private healthcare (following successful probation)
Pension contribution
A supportive team environment within a growing businessIND25