North Chelmsford Healthcare Centre and recruiting for a part-time receptionist (maternity cover) to work 18 hours per week on a fixed term contract until 3rd December 2025. Salary: £12.47 per hour and £15 per hour after 6:30 PM and on weekends Working hours: Monday: 2 PM - 8 PM Wednesday: 8 AM - 2 PM Thursday: 2 PM - 8 PM Flexibility is required to cover additional hours if needed and there is a requirement to work one shift at the weekend per month (4.5 hours). We are seeking a friendly and professional receptionist to join our team on a part-time basis to cover maternity leave. The successful candidate will be responsible for providing excellent customer service and administrative support, including navigating patients to the most appropriate appointment with the most suitable clinician. The role will involve dealing with patients’ queries on the telephone, by email, and in person, processing prescription requests, arranging home visits, scanning documents, chaperoning, and processing card and cash payments from patients. This is an interesting and important front-facing role within the surgery. BLS training will be provided and full training will also be given on SystmOne (patient record system). About the Candidate The ideal candidate will: Have an excellent telephone manner. Have a caring nature and be able to show empathy to our patients. Be able to demonstrate good team working. Have a positive ‘can-do’ attitude. Be able to pick up processes and information quickly and put these into action. Be computer literate and able to touch type. Be fully flexible to cover annual leave and short notice sick leave. About Us The North Chelmsford Healthcare Centre was formed in April 2015. We offer the NHS pension and free parking on site. Please note that should this vacancy attract sufficient interest, it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.