About the role
Sytner Group is seeking a motivated and committed Parts Advisor to join our team at Derby Audi.
As a Parts Advisor, you will demonstrate a 'One Team' approach, communicating effectively with internal and external customers and suppliers. You will handle requests promptly and support colleagues and customers with parts identification, searching, and sourcing.
You will also be responsible for maintaining the parts stock room and managing stock levels by ordering and selling vehicle parts and accessories.
Our Parts Advisors work flexible schedules, including weekends, to ensure high levels of customer service.
About you
Ideally, you will have experience in a similar role within the motor industry and be IT literate.
You should possess high levels of organization and attention to detail. Excellent communication skills and customer-facing experience are essential, as you will interact with customers face-to-face and over the phone.
We seek someone passionate about delivering excellent customer service and capable of advising customers on our products and services.
Why Sytner?
Sytner Group offers an industry-leading benefits package.
We value continuous improvement and aim to create an environment where everyone feels valued, appreciated, and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days including bank holidays
* Industry-leading Maternity, Paternity, and Adoption Pay
* Career Development opportunities
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One paid day per year for voluntary/community work
Our values and behavior are important to us. We foster a respectful environment where every individual's contribution is valued, supporting colleagues to thrive and reach their potential.
We are committed to diversity and inclusion and welcome applications from individuals of all backgrounds. Reasonable adjustments can be made during the recruitment process upon request.
For more information on adjustments and the recruitment process, please click here.
Join us! We represent over 23 prestigious vehicle brands across 140 UK dealerships.
We pride ourselves on developing talent and building careers. Our colleagues recently scored us 89% on our engagement survey.
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