2 days ago Be among the first 25 applicants
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses Others' Development Needs And Bolsters Their Abilities
⁃ Anticipates, recognizes, and meets customers' needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
⁃ Guides the performance of others while holding them accountable
⁃ Cultivate and maintain extensive informal networks
⁃ Models team qualities like respect, helpfulness, and cooperation
⁃ High attention to detail and organisational skills
⁃ The ability to work autonomously and contribute to the team
⁃ Proactive and positive approach to work and tasks
⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge
⁃ Retail sales experience.
⁃ Teamleadership
⁃ degree of experience dependent on business/Store size.
⁃ Experience in strategic planning and execution
⁃ Ability to develop financial plans and manage resources
⁃ Working knowledge of a computerised system including email, Microsoft Excel
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Personal Care Product Manufacturing
Referrals increase your chances of interviewing at The Estée Lauder Companies Inc. by 2x
Get notified about new Counter Manager jobs in Gateshead, England, United Kingdom.
Gateshead, England, United Kingdom 2 days ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Tyne And Wear, England, United Kingdom 2 weeks ago
Sunderland, England, United Kingdom 3 days ago
Gateshead, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 3 days ago
Carhartt WIP Store Newcastle - Store Manager (m/f/x)
Newcastle Upon Tyne, England, United Kingdom 5 days ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Seaham, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Durham, England, United Kingdom 2 weeks ago
Sunderland, England, United Kingdom 1 week ago
Urban Outfitters Assistant Store Manager - Metrocentre, Gateshead (NEW STORE)
Gateshead, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr