About Us:
We are a modern, friendly dental practice located in the heart of Farringdon. Our team is committed to delivering exceptional patient care in a professional and welcoming environment. As we continue to grow, we're looking for an organised and personable Dental Receptionist to join our front-of-house team.
Role Overview:
As the first point of contact for our patients, you'll play a key role in delivering excellent customer service, managing reception duties, and ensuring the day-to-day running of the front desk is smooth and efficient. You will report directly to the Practice Manager and work closely with the wider clinical and administrative team.
Key Responsibilities:
* Greet and assist patients in a warm, professional manner
* Manage incoming calls, emails, and appointment bookings using dental software
* Take payments and handle invoices
* Maintain accurate and up-to-date patient records
* Coordinate appointments and liaise with clinicians and dental nurses
* Support the Practice Manager with administrative tasks and day-to-day operations
* Ensure the reception area remains tidy, organised, and welcoming
* Handle patient queries efficiently and with care
Requirements:
* At least 1 year of experience as a dental receptionist (preferred)
* Experience with dental software (SFD, SOE, Dentally, or similar) is an advantage
* Excellent communication and interpersonal skills
* Professional appearance and attitude
* Highly organised with attention to detail
* Ability to work well under pressure and manage multiple tasks
* Team player with a proactive approach
What We Offer:
* Competitive salary based on experience (£28,000–£32,000/year)
* Friendly, supportive working environment
* Opportunities for professional development
* Paid holidays and pension scheme
* Excellent transport links – just a short walk from Farringdon station
How to Apply:
Please submit your CV and a short cover letter via Indeed. We're looking to hire as soon as possible, so early applications are encouraged.
Job Types: Full-time, Permanent
Pay: £26,420.00-£30,997.84 per year
Benefits:
* Company pension
* Employee discount
* Store discount
Ability to commute/relocate:
* Farringdon EC1M 4AA: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Are you available to work full-time, Monday to Friday, from 8:30am to 6:00pm?
* How soon would you be available to start if offered the position?
* Why do you think you would be a good fit for this position?
Experience:
* Dental receptionist: 1 year (required)
Language:
* English (required)
Licence/Certification:
* GDC number (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person