Company Overview
FD Exchange Ltd t/a CeX is a leading retailer in the technology and entertainment sector, established in London in 1992. With a presence in multiple countries including the UK, USA, and Australia, we specialize in buying, selling, and exchanging a diverse range of products such as mobile phones, video games, and digital electronics.
Summary
We are seeking a dynamic Team Leader to join our team at CeX. In this role, you will be responsible for overseeing store operations and leading a team to deliver exceptional customer service while driving sales performance. Your leadership will be key to maintaining our high standards and achieving business objectives.
Responsibilities
* Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
* Oversee daily operations ensuring compliance with company policies and procedures.
* Train and develop team members to enhance their skills and performance.
* Manage inventory levels and ensure product displays are appealing and well-stocked.
* Handle customer inquiries and resolve issues effectively to maintain customer satisfaction.
* Monitor sales performance metrics and report on progress towards goals.
Requirements
* Proven experience in a supervisory or leadership role within retail or a similar environment.
* Strong team management skills with the ability to inspire others.
* Excellent communication skills for effective interaction with customers and staff.
* Ability to work under pressure while maintaining attention to detail.
* A proactive approach to problem-solving with strong decision-making capabilities.
If you're ready to take the next step in your career with a vibrant company that values innovation and teamwork, we invite you to apply today
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
* Casual dress
* Company pension
* Employee discount
Work Location: In person