Job Description
Job Title: Service Advisor - Prestigious Car Brand
Location: Stockton-on-Tees, TS18 3RB
Salary: Up to £30,000 basic salary + bonus – OTE £37,000-£40,000 (uncapped)
Full Time and Permanent
Monday to Friday – 8.00am-6.00pm (1 hour lunch)
Role will involve working Saturday mornings on a rota Basis which is currently 1 in 4 but which will eventually move to 1 in 6. Saturday working is paid as overtime.
Our client is a well-established automotive retailer representing prestigious car Brands across the country
They are now actively looking to recruit for a Service Advisor for their premium and luxury car dealership in Stockton-on-Tees.
To be a Service Advisor, it is essential that you hold a full UK drivers’ licence.
What does the role of Service Advisor involve?
* You’ll be providing estimates, booking and scheduling service/repair work for our clients customers
* You will advise a recommended course of action and accurately invoice for work carried out
* You will keep our customers fully informed of all available extras, accessories and value products, maximising the opportunity to up sell
What do you need to succeed as a Service Advisor?
* Background in customer service, sales and a keen interest in the automotive industry
* Previous service advisor experience with a car dealership
* Awesome organisation/admin skills and experience using computer systems
* Upselling experience as well as being comfortable in fast-paced environment
* The ability to maintain customer service levels whilst meeting KPI’s and deadlines
* IT Literate, our client use ‘Pinnacle’ systems / software, so familiarity with Pinnacle would be ideal but it is not essential
Benefits:
· 23 days holiday + bank holidays
· Bonus / Commission
· Pension Scheme
· Your birthday off as an extra holiday
· Paid day off every year to volunteer for a charity of your choice
· High Street Discounts
· Referral Scheme
· Tailored training and endless career growth opportunities
To apply for this role please submit your full and up to date CV to Jonathan at Pybus Recruitment on email: js1@ybusrecruitment.co.uk or call 0191 8237799
Requirements
What do you need to succeed as a Service Advisor?
* Background in customer service, sales and a keen interest in the automotive industry
* Previous service advisor experience with a car dealership
* Awesome organisation/admin skills and experience using computer systems
* Upselling experience as well as being comfortable in fast-paced environment
* The ability to maintain customer service levels whilst meeting KPI’s and deadlines
* IT Literate, our client use ‘Pinnacle’ systems / software, so familiarity with Pinnacle would be ideal but it is not essential
* Full and valid UK driving licence
Benefits
Benefits:
· 23 days holiday + bank holidays
· Bonus / Commission
· Pension Scheme
· Your birthday off as an extra holiday
· Paid day off every year to volunteer for a charity of your choice
· High Street Discounts
· Referral Scheme
· Tailored training and endless career growth opportunities
Requirements
Driving Licence