Pensions | Employee Benefits | Executive Search | partnering with organisations & professionals and providing bespoke Recruitment solutions
Seniority level
Director
Employment type
Full-time
Job function
Management, Finance, and Strategy/Planning
Industries
Pension Funds and Financial Services
The Opportunity
* Shape and execute the long‑term strategy for all Pensions services, elevating member experience and driving continuous improvement
* Lead and inspire a large and diverse In House Group Pensions Department delivering services to 200,000+ members nationwide
* Oversee large and highly valuable commercial contracts, ensuring value, compliance and effective cost management
* Drive digital transformation, platform enhancements and service innovation across a large-scale Pensions operation
* Ensure rigorous compliance, governance and risk control across all DB & DC Pension arrangements
* Lead the people strategy, shaping organisational design, development and future capability for the Pensions function
* Be the central point of influence for all key stakeholders, ensuring strong relationships, clear communication and joined‑up decision‑making at every level
Stakeholder Leadership
* Work closely with trustee boards and senior executives to guide governance, delivery and strategic decision‑making
* Manage relationships with unions, industry bodies, actuarial and legal advisers, and regulatory stakeholders
* Build credibility quickly, balancing a commercial mindset with sensitivity to member outcomes and organisational priorities
* Negotiate and influence at board and senior leadership level, ensuring alignment across competing demands
What Makes This Opportunity Unique
* Leadership of one of the largest Pension service operations in the UK
* Oversight of some truly innovative Pension arrangements
* Direct impact on services for more than 200,000 scheme members
* Strategic influence across governance, operations, systems and transformation
* High‑profile interaction with trustees, unions, regulators and senior executives
About You
* Deep understanding of UK Pensions regulation, governance and law
* Experience supporting trustee boards and overseeing governance frameworks
* Proven ability to influence and partner with senior internal and external stakeholders
* Experience leading large Pensions operations with strong performance and service outcomes
* Skilled in delivering complex change programmes
* Strong commercial acumen with experience managing multi‑million‑pound contracts
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