Make a real difference every day We’re looking for an experienced and compassionate Refuge Manager to lead domestic abuse services within CAWA – Clwyd Alyn Women’s Aid. You’ll oversee communal refuge accommodation and dispersed safe properties, ensuring survivors and their children are supported in a safe, trauma-informed environment. This is a leadership role for someone passionate about survivor-led practice and meaningful impact. What you’ll do Lead and manage domestic abuse support services Oversee refuge and dispersed accommodation Support, guide and develop staff teams Manage safeguarding, risk and crisis situations Work closely with partner agencies Ensure high-quality, trauma-informed practice What we’re looking for Experience or transferable skills in leadership or management Knowledge of domestic abuse and/or supported housing Strong empathy, professionalism and resilience Good communication and partnership working skills Relevant experience or qualifications in social care, housing, youth or community work Desirable: Crisis management experience Local agency knowledge Full driving licence Important to know Enhanced DBS required (paid for by us) This role involves supporting people affected by trauma — supervision and wellbeing support are provided Why join us? Work that genuinely changes lives Supportive, values-driven organisation Strong leadership and professional support A role where your impact is real and visible If you’re ready to lead with compassion and make a lasting difference, we’d love to hear from you.