Senior Business Officer 8535
Norfolk County Council
* Location: Norwich
* Salary: £25,584-27,269 per year
* Contract: Full-time
* Posted: 46 mins ago
Job Category: Business support
Job Description: Senior Business Officer 8535 | Fixed term contract for 1 year | £25,584 to £27,269 per annum (Scale E) | 37 hours per week | County Hall, Norwich
Adult Social Services (ASSD) has an exciting opportunity for you to join their Business Support Team as a Senior Business Officer (SBO). ASSD has launched an online portal for service users to connect electronically. We are forming a project team to focus on onboarding users to the portal and are looking for an additional team member.
Your main tasks will include contacting service users to guide them through onboarding, updating system records accurately, collecting feedback, and analyzing data.
We are seeking a team player who:
* Has excellent literacy, listening, and communication skills
* Is highly organized with effective time management skills
* Is proficient with MS Teams, Outlook, and Office applications
* Can handle sensitive information professionally
* Is friendly and approachable with a great telephone manner
Full training will be provided, and you will be supported by an experienced, friendly team. If you are committed, positive, and proactive, we encourage your application.
NCC offers a hybrid working model with some time from home and some from the office.
For an informal discussion, please contact Deborah Parish at 01603 217603 or Lauren Bircham at 01603 224296.
Benefits include:
* Competitive salary
* Generous holiday entitlement
* Health and Wellbeing services, including physiotherapy and counselling
* Flexible working options: flexi-time, part-time, remote, hybrid
* Financial benefits such as relocation expenses, travel expense advances, and a generous pension scheme
* Tax-efficient schemes for pensions and bikes
* Access to a tax-efficient car lease scheme for low-emission vehicles
* Referral bonuses for hard-to-fill roles
Before applying, please review the full job description and internal application process. Current Norfolk County Council employees can apply via their @norfolk.gov.uk or @nccal.ac.uk email accounts.
Note: Priority consideration may be given to current employees at risk due to restructuring or in redeployment.
Closing date for redeployment applicants: 20 July 2025 at 23:59
Closing date for all other applicants: 3 September 2025 at 23:59
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