Job Overview
In this role, you will interact directly with customers via emails, phone calls, and in-person contact to answer questions, provide guidance, increase sales, and elevate their experience with our company. You’ll be expected to keep up to date with all the latest products and promotions to maximise sales opportunities, you’ll also be required manage key accounts, actively maintain relationships, and obtain new clients.
LKQ Leisure & Marine are the UK’s leading aftermarket distributor of parts and accessories to the static & touring caravan, motorhome and marine sectors.
What We Offer
* People First: We value our employees just as much as our customers.
* Work-Life Balance: Flexible working options to support your lifestyle.
* Career Growth: Genuine opportunities for progression in a thriving industry.
* Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
* Assists Line Manager with any other tasks that work towards the future development of LKQ Arleigh and the wider LKQ Leisure & Marine.
* Responsible for obtaining and actively maintaining relationships with long term key customers by comprehending their requirements, whilst playing an integral part in generating new sales that will turn into long-lasting relationships.
* Carries out tasks inside an office environment that work towards achieving sales targets and goals, including customer visits.
* Maintain in-depth product knowledge to provide customers with the best, most accurate information possible.
* Work closely with the Sales and Customer Service teams, along with other departments, and demonstrate excellent teamwork, problem solving skills and innovation to help us deliver a world class customer service offering.
* Represent our Company at Trade Exhibitions and Shows.
Skills And Experience
* A passion for and experience in delivering fantastic customer service
* Previous experience in a sales advisor/customer service position
* Have an interest in boating and/or knowledge of the Marine industry
* Good communication skills
* Knowledge of Microsoft Windows and Office Applications
* Able to plan, prioritise and problem solve
* Knowledge of SOP systems
* To be result driven and highly motivated by delivering and exceeding targets
Why Work for LKQ
* Competitive Salary- We regularly review our salaries to keep your earnings competitive.
* Enhanced Annual Leave- Enjoy a great work-life balance with plenty of time off to recharge.
* Exciting Career Growth- Unlock personal development and career opportunities across the UK & Europe.
* Pension Contributions- We invest in your future with our contributory pension scheme.
* Life Assurance for Peace of Mind- Providing financial security for you and your loved ones.
* 24/7 Employee Assistance Programme- Confidential support for you and your family, whenever you need it.
* Exclusive Gym Discounts- Stay fit and healthy with reduced memberships at top health clubs.
* Comprehensive Healthcare Perks- Access an online GP, a hospital plan, and other wellness benefits.
* Cycle to Work Scheme- Save money while staying active with tax-free bike purchases.
* Retail & Staff Discounts- Enjoy exclusive savings on popular brands and products.
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