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Job Opportunity: Sales Support
Pertemps has a new and exciting opportunity and is looking for a Sales Support specialist on a full-time, permanent basis. This is an office-based role (no hybrid) for our successful client based in Sutton Coldfield.
We are seeking a proactive Sales Support Specialist to join our client's team. You will be a vital part of the sales department, providing essential support to ensure the smooth operation of sales activities. Your contributions will help the team achieve sales targets and deliver exceptional customer service.
Working Hours
Monday – Friday, no weekends, with a fantastic salary of £25,000 per annum.
Main Duties
Reporting to the Sales Co-Ordinator, the Sales Support will be responsible for providing quotations via CRM and processing customer orders into our client's in-house CRM system efficiently and accurately.
Other Duties
* Dealing with customer enquiries via phone to provide price and stock availability, problem-solve, and find resolutions to customer issues.
* Making outgoing calls to customers to resolve issues or clarify information related to their accounts or orders.
* Providing product assistance and liaising with colleagues to ensure accurate information is provided.
* Liaising closely with purchasing and other departments to meet customer requirements.
* Picking and sending product samples to fulfill customer requests.
* Following up on quotations as required.
* Assisting with contacting customers about new price increases and discount terms.
Experience
* Minimum of 1 year of experience in a customer service role.
Skills
* Experience working in a customer service environment.
* Attention to detail.
* Effective communication skills.
* Organized and structured approach.
If this sounds like the perfect role for you, click apply now for an immediate review.
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