Senior Aftersales Advisor
Location: Hemel Hempstead
Salary: Up to £40,000 basic
Working Hours: Monday to Friday with Saturday AM rota
We are an industry leader seeking an experienced Senior Aftersales Advisor to support the Service department across Parts and Service. Most employees have over 10 years tenure – the role can progress to a managerial position.
Key Responsibilities
* Greeting customers and scheduling services.
* Keeping customers updated on the progress of their vehicle.
* Coordinate jobs, including preparation and submission of estimates for approval and liaison with clients, insurers and other stakeholders on agreed processes.
* Maintain high standards of inventory management and parts ordering.
What We Offer
* The chance to make a real difference to the business.
* Working in a company that isn’t about bonuses or upselling customers.
* Becoming part of a closely-knit team rather than just a number.
Qualifications
* Automotive service experience.
* Excellent customer service skills.
If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7504A to discuss in more detail.
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