EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward‑thinking solutions based on multi‑domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Position Overview
Due to continued business growth, EOS seeks a Sales Operations Associate to help fulfil and exceed the company’s service delivery requirements.
Daily Duties
* Sourcing and liaising with third‑party vendors globally to provide IT & AV equipment
* Managing delivery timescales, mitigating delays and reporting such to management
* Working closely with key internal and external stakeholders
* Providing a high level of customer service to clients, many of whom are leading global IT organisations
* Proactively planning and organising inbound and outbound deliveries to meet implementation dates
* Carrying out purchase order processing
* Undertaking training as required or as identified by management for proper execution or development within the role/company
* Any other ad‑hoc duties reasonably required by the company and within the competency of the post‑holder
Essential Criteria
* Excellent written and verbal communication skills
* Highly IT literate and proficient in Microsoft Office software programs (Outlook, Word, Excel)
* Strong numeracy skills and analytical ability
* Efficient time‑management skills, with ability to manage workload and prioritise tasks
* Ability to work as part of a team in a fast‑moving, growing global company
* Evidence of excellent organisational and proactive problem‑solving skills, who can think on their feet to overcome supply issues
* Capability to maintain a high standard of work even under pressure and when handling multiple issues
* Self‑starter, motivated, able to demonstrate a high level of accuracy and attention to detail in work
* Flexibility and adaptability to change to meet the needs of customers working across different time zones
Desirable Skills
* Degree in Business/IT management or related business discipline (desirable but not required)
* Demonstrable experience working in Procurement, Customer Service, IT, or Logistics role
* Experience in Audio Visual/Video Conferencing and Networking environments
* Experience using ERP systems e.g., Sage X3, QuickBooks
* Firm knowledge of the supply chain process
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor.
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