Description
The starting hourly salary for these roles is £13.38 per hour, which is equivalent to £25,052 (based on working 36-hours per week). This is a Bank role.
We are currently seeking to recruit several new Bank Coroner's Usher positions for the Surrey Coroner Service within the Customer and Communities Group of Surrey County Council. You will not need to have previous experience in this area of work to be suitable for this role. You will be required to be well presented and punctual, calm under pressure, have good interpersonal and IT skills and willing to undertake future training and development in these areas of work. You should be self-motivated, capable of solving problems and be a confident communicator.
Our Offer to You
1. Generous annual leave allowance
2. An extensive Employee Assistance Programme (EAP) to support health and wellbeing
3. Carers leave and volunteering days dependant on agreed working hours
4. A generous local government salary related pension
5. Wellbeing and lifestyle discounts including gym, travel, and shopping
6. Learning and development hub where you can access a wealth of resources
7. A chance to make a real difference to the lives of our residents
About the role
As a Bank Coroner's Usher, you will support the coroner to facilitate the smooth running of Inquest Hearings. You will act as the first point of contact for the families, juries and legal representatives during the Inquest, ensuring each party is shown to the appropriate meeting room and is ready, when called by the coroner. You will answer enquiries and provide accurate and timely responses. You will also be required to carry out some general clerical work to support the coroners and the administration support team.
Although many of the tasks are straightforward, with well-established guidelines, an usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will need to have the ability to deal with people professionally and empathetically, which may include the bereaved.
Ushers work within a close team with management support. Working time is allocated to meet the needs of the scheduled hearings and this will typically be advised one month in advance. The roster is allocated on a flexible basis which means that some weeks you may be required to work more hours than others. The normal working hours are between 8.30 am and 4.30 pm, but occasionally these hours may be extended. Whilst you will normally be working at the Surrey Coroners Court, there may also be a need for flexibility to work on an ad hoe basis at other council locations.
Key responsibilities include:
8. Preparing Court and meeting rooms and clearing down at the end of the working day
9. Delivery of files to the court
10. Update list of hearings on internal notice boards
11. Operating office and court equipment e.g., computers, scanners, photocopiers, and software such as MS word/excel and court electronic data base/diary systems
12. Assisting with administrative duties in the office as required.
Your Application
Your application should evidence the following skills and align with
13. Strong, sensitive communication skills
14. Calm, organised, and professional under pressure
15. Confident IT user (Word, Excel, office equipment)
16. Reliable team player who can also work independently
17. Proactive, adaptable, and committed to learning and positive behaviours
Before submitting your application, we recommend you read the job description and our to get an insight into working at Surrey.
Contact details
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
The job advert closes at 23:59 on15th February 2026 with interviews to follow.
We look forward to receiving your application,