We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
We are looking for a Product Manager to ensure the business has a secure, scalable, and high‑performing payments foundation that enables seamless transactions and effective fraud protection.
This is a strategic role within Group Product & Platform, and you will lead the development, launch and scaling of the Group Marketing & Loyalty platform as a core enterprise capability. Define the long‑term vision. Shape the roadmap. Deliver the first implementation. Then scale it across the business. You will operate across Product, Engineering, Architecture, Data and Proposition teams, driving alignment and adoption in a complex, multi‑brand environment.
Responsibilities
* Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape.
* Own and prioritise the payments platform roadmap aligned ensuring it delivers secure, seamless, and scalable payment capabilities across all banners.
* Advocate for platform principles including API‑first design, modularity and reuse.
* Own the product relationship with key technology vendors.
* Drive platform adoption across Kingfisher banners.
* Set up and operate platform governance that safeguards payment flows, ensures compliance, and embeds robust fraud controls and detection capabilities.
* Line manage multiple Product Owners.
* Develop product practices within the product teams.
* Translate enterprise strategy into a clear, phased platform roadmaps.
* Partner closely with architecture and engineering to shape platform strategy.
* Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
* Establish platform guardrails and adoption criteria.
* Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback reduction, and loss prevention.
* Provide structured updates to senior stakeholders and governance forums.
* Monitor platform performance, risks, costs and scalability considerations.
* Coach and develop product capability within the platform teams.
Qualifications
* Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement)
* Track record of delivering platform products in complex, multi‑brand or multi‑market environments
* Experience balancing commercial outcomes with technical constraints and regulatory requirements
* Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security and Compliance
* Data‑led decision making across performance, cost and fraud metrics
* Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals)
* Experience working in API‑first or event‑driven environments
Operating Environment
* Multi‑brand, multi‑market complexity
* High transaction volumes with real financial exposure
* Structured governance alongside the need for pace
Diversity & Inclusion
Our customers come from all walks of life—and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Benefits
Private Health Care
Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).
Kingfisher Pension Scheme
Immediate eligibility through auto‑enrolment. Contribute 8% to receive a max 14% from the Company.
25 Days' Holiday
25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).
Staff Discount
20% discount at B&Q and Screwfix. Eligible after 3 months service.
Kingfisher Share Incentive Plan (SIP)
Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.
Life Assurance
x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS‑MP) or x1 Salary if not active member.
Bonus
Competitive bonus scheme that aligns to work level of role.
Kingfisher Share Save
Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.
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