Senior Implementation Project Manager
Reports To:
N+1: Director Professional Services
N+2: COO
Location: Sheffield Hybrid- Full-Time
About inpart
Inpart is the leading provider of partnering technology solutions for the biopharma industry. More than 60% of the world's largest Pharma companies and 100+ innovative Biotech’s rely on Inpart's platform to manage their partnerships. With complementary data, Inpart delivers structure, process, efficiency, security, and compliance to more than 160 clients.
Our success is powered by a diverse, international team united by our core values: Customer Focus, diversity, and excellence.
Job Overview
We are looking for a Senior Implementation Project Manager with 5–8 years of IT consulting and project delivery experience. You will own enterprise client implementations end-to-end — on time, on budget, within scope — while driving services revenue growth and raising delivery standards across the team. You will bring consulting rigor into a fast-growing SaaS environment where accountability and measurable outcomes are non-negotiable.
Responsibilities
Project Delivery & Governance
* Own end-to-end enterprise implementations: scope, budget, timeline, change management, and SOW compliance.
* Maintain governance through structured reporting, risk management, and escalation to executive sponsors.
* Define clear KPIs and success metrics for each project (e.g., time-to-first-value, adoption milestones, customer satisfaction, profitability).
Client Engagement
* Conduct application configuration and implementation workshops with clients to comprehensively understand and document their business processes and requirements.
* Manage client stakeholders throughout onboarding: set expectations, drive value realisation, and unblock delivery.
Cross-functional Collaboration & Revenue Growth
* Collaborate with internal teams — including Technical Services, Product, Customer Success, and Account Management — to ensure coordinated, efficient project execution.
* Drive data correction and migration activities between applications.
* Identify professional services opportunities in partnership with Sales and Account Managers to support revenue growth.
Leadership & Continuous Improvement
* Provide mentorship and guidance to junior project managers, helping elevate the team's project management standards.
* Continuously improve Inpart's delivery methodology, templates, and KPIs to drive consistency and operational excellence.
Security & Compliance
* Integrate security-by-design principles into all project phases, ensuring client implementations meet internal security policies and regulatory requirements.
* Oversee secure data migration and handling practices, guaranteeing confidentiality, integrity, and compliance throughout the delivery process.
Qualifications
Required
* 5–8 years of IT project management or consulting experience in SaaS, software implementation, or digital transformation.
* Strong command of project KPIs (budget, margin, timeline, client satisfaction) and the discipline to prevent scope creep.
* Proficiency with Excel and tools such as Jira, Trello, Notion, or equivalent for data tracking and project execution.
* Skilled in PMP, PRINCE2, Agile, or hybrid frameworks — practical experience in applying these methodologies is key; formal certification is a plus.
* Proven experience driving services revenue growth and collaborating with sales teams on upsell opportunities.
* Fluent in English; other European languages are a plus.
* Fast learner and self-starter, comfortable in fast-paced, dynamic environments.
Nice to Have
* Experience managing or supporting security controls in project delivery.
* Prior experience in life sciences or pharma is not required but would be advantageous.
Why join inpart?
Impact & Ownership
* Own strategic client implementations from day one, with real autonomy, direct leadership visibility, and a voice in how we build the practice.
* Work on projects that genuinely matter — helping biopharma companies accelerate life-saving partnerships.
Career Growth
* Clear career progression path toward Lead PM or Head of Professional Services.
* Annual learning and development budget to grow your skills and certifications.
* Direct exposure to C-level leadership and strategic decisions.
Culture & Team
* International, collaborative team that values rigour, initiative, and ownership — not micromanagement. Regular team events and offsites across borders.
Work & Benefits
* Hybrid work model with flexibility while staying connected to a passionate, driven team.
* Competitive salary package with performance-based bonus.
Equal Opportunities
As part of our equal opportunities policy, we strongly encourage all qualified individuals to apply for this position, regardless of origin, gender, sexual orientation, gender identity, religion, age, disability, or any other legally protected status. We firmly believe in the value of diversity and inclusion in our workplace and are committed to providing equitable opportunities for all our employees, from the recruitment process through to professional development. Our selection criteria are strictly based on the skills, experience, and qualifications required to perform the duties of the role.