Join Our Team and Make a Difference!
We are currently seeking a Customer Service Administrator to join our dedicated team at the Morecambe branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!
Why Join Rentokil?
1. Competitive Salary Package: Start with a basic salary of £24,005 per annum
2. Expected OTE: £25,500 per annum, with bonus and commission schemes available.
3. Benefits: RI Rewards, bonus scheme and progression opportunities.
4. Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
5. Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week)
6. Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Customer Service Administrator Role
As a Customer Service Administrator, you will be a key member of our Administration Team providing accurate data entry for legal contracts. Key responsibilities include:
7. Data entry of contracts for our sales team
8. Inputting information into our internal systems and databases
9. Assisting with queries from colleagues
10. Updating information as and when required
11. Working towards and achieving set targets in line with company structure
12. Building strong relationships with management, colleagues and internal customers to ensure excellent service levels at all times
Requirements:
Customer Service Administrator Requirements:
13. Previous administrative experience with good IT skills
14. Good attention to detail as you must work with a high degree of accuracy
15. Ability to work using your own initiative and be a good team player
16. Ability to work well in a fast-paced environment
17. Excellent customer service and communication skills
18. You may be required to pass a DBS check depending on the role you have applied for
Benefits:
Customer Service Administrator Benefits:
19. Additional opportunities to earn more with regular bonus and commission schemes.
20. Salary grading system - linked to performance for those keen to develop their career within our business.
21. Opportunity to contribute to a Private Healthcare scheme.
22. Enrolment in our company pension scheme.
23. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
24. Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
25. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
26. Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
27. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
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Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
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