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LSS Waste Management Ltd is part of the Panda Group, a waste management company with sites throughout the UK and Ireland. We welcome you to join our team and contribute to our mission of making a positive impact on the world through innovative waste management solutions. With a strong focus on sustainability, we seek individuals who share our passion and can thrive in our dynamic team.
About The Role
42.5 hours per week.
At LSS you will experience a supportive work environment that fosters creativity, collaboration and personal growth. We value your ideas and believe in the power of every individual to make a meaningful difference.
Responsibilities
* Completing relevant sections of the in‑house CRM software
* Cover holiday and sickness within other departments
* Assist in waste verification work
* Provide accurate and detailed input of orders onto the bespoke system
* Provide administrative and customer support for customer service and the sales team
* Be proficient in the use of Microsoft Office, Excel and any other systems used within the company
* Assist customers in resolving service issues, manage and facilitate customer requests for additional products and damaged containers
* Work with the accounts department to resolve invoice queries
* Help develop the Nationwide brokerage
* Complete Supplier Questionnaires
* Make appointments for the Sales Team
* Complete Nationwide Waste Reports
Skills And Experience
* Professional telephone manner
* Competence in dealing with account customers
* Good listening skills, confident, friendly and approachable personality
* Self‑driven, motivated and a can‑do approach
* Problem‑solving skills with the ability to work to challenging deadlines
* Excellent IT skills
* Geographical knowledge is an advantage but not essential
* Access to own vehicle due to the location of site
About You
Panda aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside. (DE&I Policy Statement)
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