XPS Solutions Ltd is offering an exciting opportunity for an IT Apprentice to kickstart their career in the world of technology. With over 25 years of expertise delivering professional IT services across Yorkshire and beyond, XPS has built a reputation for providing reliable, innovative solutions to businesses of all sizes. This apprenticeship offers the chance to gain hands-on experience in IT support while learning from a skilled and friendly team.
The successful candidate will be immersed in real-world problem solving, from supporting Microsoft 365 and networking to troubleshooting systems and helping clients stay connected. With a strong commitment to personal development, XPS Solutions provides the perfect environment to grow technical skills, build confidence, and lay the foundation for a rewarding career in IT.
In this role, youll work towards your Level 3 Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Deliver remote and occasional onsite IT Support to customers.
2. Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking.
3. Install, configure and troubleshoot Microsoft 365 applications and services.
4. Manage your workload using the internal ticketing sy...