Group Sales Specialist – Barons Eden - Hotel and Spa Collection
Location: Head Office, Moreton-in-Marsh
Join our Central Reservations Team. At Barons Eden, we believe in creating unforgettable moments of wellbeing. Our award‑winning spa and hotel collection is built on heartfelt hospitality, excellence, and passion for delivering exceptional guest experiences.
About The Role
As a Group Sales Specialist, you’ll take ownership of the group booking journey, turning enquiries into lasting relationships and memorable experiences.
Key Responsibilities
* Convert group enquiries into confirmed bookings through engaging phone and email sales.
* Maximise revenue opportunities through effective upselling and attention to detail.
* Act as the key contact for leisure group clients, managing their booking from initial enquiry to post‑stay follow‑up.
* Build meaningful, long‑term relationships through genuine and personalised service.
* Collaborate with the Group Reservations Manager and wider Commercial Team to enhance our group offering and improve processes.
What You’ll Bring
* Thrives in a fast‑paced, dynamic environment and loves achieving results.
* Is resilient, adaptable, and solution oriented.
* Has a passion for sales, hospitality, and delivering five‑star guest experiences.
* Is confident using Property Management Systems (PMS) and Microsoft Excel.
* Brings hospitality or travel sales experience or a strong desire to develop in this area.
* Maintains a proactive, positive, and team‑focused approach.
Additional Information
* Contract: Full‑time | 7‑day operation (includes evenings, weekends & holidays).
* Hours: 40 hours per week, working 5 out of 7 days.
Shift Patterns
0745-16:15 hrs / 0845-17:15 hrs / 0945-18:15 hrs / 1045-19:15 hrs / 1145-20:15 hrs.
Why You’ll Love Working With Us
* A supportive and inspiring workplace that encourages growth and creativity.
* Team discounts across our hotels, spas and retail shops.
* Opportunities to develop your career in one of the UK’s leading wellbeing destinations.
* Competitive rate of pay.
* Employer workplace pension contribution.
* Excellent induction and training programme.
* Perkbox online benefits and discounts.
* Refer a friend scheme.
* Free parking.
Ready to make a difference?
If you’re motivated by connecting with people and turning opportunities into unforgettable experiences, we’d love to hear from you. Apply today and be part of the Barons Eden journey.
Skills
* Organised
* Communication
* Administration
People say you can’t choose your family, well we choose you to be part of ours.
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