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Radiology systems and clinical workflow coordinator

Blackburn
East Lancashire Hospitals NHS Trust
Workflow coordinator
Posted: 1 June
Offer description

Job overview

We are seeking an enthusiastic Radiographer to join our busy PACS Team as a Radiology IT Systems Administrator.

The PACS Team provides support for PACS/RIS and spend much of their time troubleshooting issues. The post holder will help to provide support dealing with enquiries in an effective and timely manner, as well as monitoring and actioning worklists to ensure workflow efficiency. Additionally, the role includes oversight of medico-legal requests, ensuring these are managed accurately and within required timeframes.

You will be well organised, always working in a methodical manner, with the ability to think independently and problem solve.

Applicants must demonstrate effective communication skills, enthusiasm for the role, be well motivated and share a commitment to team working.

We are at an exciting time for Radiology IT across the region and therefore the candidate would need to be open to continued learning of new systems and processes to meet the needs of the diagnostic imaging services.

This is a Monday – Friday 37.5-hour full time post. The main base for this post will be Royal Blackburn Hospital, though the post holder will be expected to travel to peripheral sites as required.


Main duties of the job

The post holder will work within the Radiology Systems Team to assist in the provision of the day-to-day management of the RIS / PACS / VNA and other associated Radiology IT Systems across the East Lancashire Hospitals NHS Trust sites.

The post holder will be a qualified Radiographer and have a good knowledge of PACS /RIS technologies and workflows


Working for our organisation

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.


Detailed job description and main responsibilities

Specific Duties and Responsibilities

· To carry out daily housekeeping of the Radiology IT Systems ensuring integrity of the data held within.

· Participate in the review and update of existing policies and procedures related to Radiology IT Systems and workflows.

· Work closely with the clinical leads to ensure optimum Systems functionality with regard to governance workflow.

· Work closely with modality leads and system suppliers to ensure integration between modality and PACS.

Work closely with the secretarial team to ensure reporting worklists are effectively managed and medico-legal requests are actioned in a timely manner.

· Actively monitor the PACS system, interfaces and DICOM modalities to ensure an efficient on going, safe service to the clinical departments.

· Understand the basic workflow and techniques of the various imaging modalities as part of a multi professional team in order to meet departmental objectives, professional and legal requirements.

· Identify and work with Modality leads to resolve problems arising from incorrect use or misunderstanding of the DICOM modalities or PACS workflow.

· Use analytical skills to troubleshoot on PACS providing a staff contact point for PACS and DICOM related problems.

· Provide data analysis and statistical reports to support Radiology Performance and workflows.

· Support the Radiology Systems team with the implementation of new systems / processes.

· Be required to assist clinical staff in resolving their clinical problems either as a result of a system failure or local modality failure.

· Ensure that staff using the PACS and RIS are adequately trained and updated using resources from the PACS / RIS master trainer scheme.

· Attend any appropriate meetings in absence of the Radiology IT Systems & Performance Manager.

· Register and provide training for new users within Radiology ensuring compliance with data protection.

· Undertake appropriate training and updates to maintain competence on the systems and progress through continued professional development

· Contribute to the preparation of business cases/plans within designated areas as and when required.

· Undertake data entry/analysis and image processing and direct supervision/assessment of staff and students as and when required.

· Participate in departmental Clinical Governance as required by the Radiology Operations Manager.

· Undertake Clinical Radiography and associated duties as part of PACS / RIS training or as part of general rotation as required by the department.

· Act as a Senior Radiographer organising workflow, staffing and dealing with queries in the absence of a Modality lead.

Health & Safety

· Comply and encourage others to observe Trust safety instructions and policies.

· Comply with the Ionising Radiation (Medical Exposure) Regulations 2017.

· Use in a proper and safe manner the equipment and facilities provided.

· Refrain from the willful misuse of or interference with anything provided in the interests of health and safety, and any action which might endanger the post holder or others.

· Report to the Radiology Operations Manager as soon as possible any accidents or untoward occurrences and ensure that incident forms are completed.

· Co-operate with the investigation of any accident or untoward occurrence.

· Report any identified hazards or defects in any area to the appropriate authority.

Training and Development

· The Manager will participate in undertaking the annual system performance review at which both short and long term training needs may be identified.

· Participate in providing systems training to Radiology and non-Radiology personnel.

· Requests to attend internal or external training courses may be made at any time and will be considered in line with current business needs.

EMPLOYMENT ACTS AND CODES OF PRACTICE

All employees are required to comply with employment legislation and codes of good practice.

Equality and Diversity

We are an Equal Opportunities employer and will do all we can to make sure that job applicants and employees do not receive less favourable treatment because of their age, sex, marital status, faith, race, disability or sexual orientation, or for any other reason that is not justified.

Health and Safety

In accordance with the Health and Safety at Work Act 1974, and other supplementary legislation, all employees are required to follow Trust Health and Safety policies and safe working procedures, take reasonable care to avoid injury during the course of their work, and co-operate with the Trust and others in meeting statutory requirements.

Infection Control

All employees must comply with Prevention and Control of Infection polices and attend any related mandatory training.

Risk Management

Employees are required to report every incident where the health and safety of self or others has been jeopardised (including near misses) and to carry out or participate in investigations into such incidents as required.

Safeguarding

All employees have a responsibility for safeguarding and promoting the welfare of children and adults. Further guidance can be sought from your Line Manager.

Data Protection Act

All members of staff are bound by the requirements of the Data Protection Act 1998.

Rules, Regulations, Policies, Standing Orders and Financial Instructions

All employees are required to comply with the rules, regulations, policies, standing orders and financial instructions of the Trust.

Research and Development Projects

Whenever you decide to undertake a piece of research, either as a Principal Investigator or Local Researcher, or Assistant Researcher, you must comply with the principles of Clinical Governance and the Research Governance Framework.

Development Review

Key performance objectives, development needs and compilation of a Personal Development Plan will be discussed and agreed at Annual Development Review meetings.

Training

Post holders are required to attend any relevant and mandatory training for the post.

Outside Employment / Outside Interests

Any other work or outside interests must not conflict with the duties and responsibilities of your attendance for work as an employee of East Lancashire Hospitals Trust. In accordance with legislation on working time, it is a condition of employment that all staff must inform their line manager before taking up any private practice, work for outside agencies or other employers, other work for this Trust (including bank work) and / or voluntary work. This is to ensure there is no conflict of interest with your NHS duties.

Review of Job Description

This is not intended to be a comprehensive description of the duties of the post. Due to the Trusts commitment to continuous improvement it is likely that the post will develop over time. These duties will be subject to regular review and any amendments to this job description will be made in consultation and agreement with the post holder

STANDARDS OF CONDUCT

Conduct duties with regard to values underpinning the Trust’s Vision “to be a great Trust providing the best possible healthcare to the people of East Lancashire”:-

Values:-

· Respecting the individual

· Putting patients and customers first

· Promoting positive change

· Acting with integrity

· Serving the community

Underpinning the Trust’s vision and values are the following key operating principles that influence the way in which the Trust does business:-

· Understand the world we live in and deal with it

· We are clinically led and management supported

· Support departments support the front line

· Everything is delivered by and through Divisions

· Compliance with standards and targets are a given. They are the things we do to help secure our independence and influence

· Quality is our organising principle – driving quality up and cost down is not mutually exclusive

· We deliver what we say we need to

Post holders are expected to work flexibly within their pay band. They should only be expected to carry our activities for which they are competent. Alternatively they may carry out the additional duties if they are receiving support or training in order to obtain the recognised level of competence.

The Trust operates a Tobacco Control Policy.

ACCEPTANCE OF JOB DESCRIPTION

I confirm I accept the duties contained in the above job description.

NAME: ............………………………………………..

(PRINT)

SIGNED: ……….………………………………………..

DATE: ……..…………………


Person specification


Qualifications


Essential criteria

* BSc(Hons) Radiography or Diploma College of Radiographers.


Professional registration


Essential criteria

* Health & Care Professions Council Registered.


Work Skills


Essential criteria

* Ability to work single handed or as part of a team.
* Ability to understand, absorb and comply with detailed procedures


Communication Skills


Essential criteria

* Clear and accurate written and verbal communication. Effective listening skills.


IT Skills


Essential criteria

* Good working knowledge of Radiology IT systems and administration of them.


Desirable criteria

* Experience of involvement in Radiology IT projects.


Learning Ability


Essential criteria

* Able to take on board new ideas, skills and knowledge.
* Able to use own initiative and work without close supervision.


Desirable criteria

* Actively seeks to develop their own knowledge, skills and ability.

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