About the Opportunity
Systems Engineer position is a senior technical leader for the design, development, and deployment of key servers and cloud service platforms that run Driscoll’s infrastructure.
Responsibilities
* Design, build, and deploy the critical infrastructure servers, platforms, and cloud services needed to operate Driscoll’s applications and systems.
* Provide technical leadership and guidance to implement new systems, re-define services, management platforms, and other infrastructure components.
* Mentor team members to evaluate and follow best practices among systems engineering, administration, and technical staff.
* Evaluate processes and automate common practices to streamline infrastructure operations, including basic system builds, deployments, and initial configuration of new accounts and services.
* Document standard operating procedures for routing and complex tasks to be carried out by systems administrators and technicians.
* Assist with incident resolution and major incident recovery of escalated issues.
* Prepare monitoring, feedback mechanisms, and customer engagement to ensure infrastructure meets business needs.
* Ensure high performance, high availability, and disaster recovery are designed into every deployment/project.
* Design and implement monitoring, alerting, and incident response plans to keep services and applications available at the highest levels.
Candidate Profile
* Bachelor’s degree or equivalent experience in computer science or related technical field.
* 8+ years of experience in infrastructure systems.
* Strong teamwork, leadership, and technical knowledge skills.
* Expert level configuration, management, and troubleshooting of Microsoft product platforms: O365, Exchange, Azure AD, Windows Active Directory, Okta, PowerShell, SQL Server or Sharepoint.
* Strong Infrastructure as Code experience with tools such as Terraform, Packer, Ansible, Chef, Puppet, Octopus, Git.
* Extensive virtualization experience on-prem and cloud (VMware, HyperV, AWS preferred) and hyperconverged technologies such as Nutanix and Rubrik for backups.
* Strong knowledge of data prioritization, storage, and management technologies for performance in cloud and on-premises workloads.
* Knowledge of application, system, and service monitoring tools (New Relic), alerting, notification, automated/scripted response and triage/escalation processes.
* Expertise in patch management and vulnerability remediation with industry-leading tools and best practices.
* Extensive experience with AWS services including IAM, EC2, S3, CloudWatch, CloudTrail, VPC, and Systems Manager.
* Strong analytical abilities to provide actionable insights from data and solve problems.
* Extensive performance and reliability planning experience.
* Continuous improvement mindset and strong predictor of success for the position.
* Disaster recovery design, planning, and implementation.
* ITIL process management experience.
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