IT Infrastructure & Security Engineer (Interim)
Poole, England, United Kingdom | Company: Bitrecruit | Client / Employer: Occupop
Posted: 26.05.2026
About the job
We're looking for an experienced IT Infrastructure & Security Manager to join our office-based IT team. This contract role lasts 3‑6 months with 40 hours per week and will be performed full time at our Poole office.
Responsibilities
* Operate day‑to‑day running, maintenance and support of the company's core infrastructure, networks, telephony, and server environments.
* Act as the technical lead for resolving complex issues, managing incidents, maintaining system performance, and ensuring secure, stable operations across on‑prem and cloud services.
* Configure, troubleshoot, patch, monitor and upgrade systems, providing daily workload leadership to the IT Systems Administrator.
* Maintain accreditations such as ISO27001 and Cyber Essentials Plus.
* Manage network servers, technology tools, accounts and workstations, and monitor performance.
* Ensure security through access controls, backups, vulnerability detection, patching and mitigation, and firewalls.
* Upgrade systems with new releases and models.
* Develop expertise to train staff on new technologies and create technical documentation, manuals and IT policies.
* Liaise with third‑party support companies when necessary.
* Collate and monitor daily/weekly/monthly team performance KPIs.
* Assist with recruitment, training, and the strategic direction of the company's networks and systems.
* Manage, train, motivate and monitor direct reports, including conducting regular 1:1s and appraisals.
* Implement, document and maintain systems, policies and procedures to agreed timescales and standards.
* Provide hands‑on support within any role in the team during absences or high workload.
* Obtain and maintain ISO27001, Cyber Essentials and Cyber Essentials Plus accreditations.
Systems and Technologies
* Windows Server (2019/2022)
* Windows 11
* Azure, Azure Entra, Hybrid AD, Intune (Autopilot, MDM)
* Microsoft Teams (including phone system)
* Cisco firewalls, WAN, LAN, routing, VPN, VLAN
* Server patching
* VMware/vSphere – virtual machine management, creation, clustering
* Backups/DR planning – virtual machine restoration (Datto)
* Cisco Umbrella web filtering
* Switch patching and maintenance
* Service desk management
* Cyber Security Essentials Plus and ISO27001 accreditations
* Active Directory & Group Policy, RDS, Azure Virtual Desktop
* PowerShell
* Papercut / Print management
* Microsoft Sentinel, Microsoft Defender, Microsoft 365 Admin, Microsoft SharePoint Online
* NAS maintenance, Qualys/Patch Management, UPS Management, Nimble SAN, SSL certificates, SSO provisioning, Linux knowledge
Benefits
* Modern open‑plan office
* Monthly profit share bonus scheme
* Company sick pay
* Free onsite parking
* Perks at Work scheme
* Tuck shop snacks
* Free lunch every Friday
* Charity dress down day every Friday
* Cycle to Work scheme
* Birthday vouchers
* Subsidised workplace massage
* Eye care reimbursement
* Employee assistance programme (EAP)
* Company social and corporate events
Who we are
We're a fast‑paced, forward‑thinking global solutions provider redefining operational excellence for businesses. We are known for our fantastic customer service and comprehensive solutions that help our customers stay ahead in an ever‑changing world.
Where you work
Our open‑plan office encourages teamwork and communication. You will work in a respectful environment surrounded by people that care about you just as much as our customers. We believe diversity is key to success – your voice will always be heard, no matter your role, and you will have the opportunity to make a big impact.
Who you are
You stay calm under pressure, think clearly and make confident decisions even when things get hectic. You are organised, a great listener and a strong communicator. You enjoy solving problems, juggling multiple tasks and working closely with others as part of a team. You are not afraid to get stuck into the basics, especially with IT tasks, and you love being in the heart of a buzzing office where you can support your colleagues directly. Most importantly, you are someone who takes initiative and gets things done.
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