Housing Officer
£35,500 per annum including car allowance
Fixed term contract 12 months
Full time (37 hours per week)
We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment.
This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings.
What you will be doing:
1. Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.
2. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.