Salary: £32,400 - 38,400 per year Requirements: PMO type skillset or service experience Strong analysis skills Stakeholder management expertise Governance knowledge Financial insights capability High attention to detail Ability to adapt to a fast-paced environment Deadline driven Strong planning and reporting skills Project support experience Detail-oriented and organized Problem-solving passion Commitment to continuous improvement Proficiency in MS Office tools, including SharePoint, Teams, Outlook, Word, and Excel Experience with running StandUp Meetings Familiarity with JIRA and JQL (full training provided) Responsibilities: Own the management of requests for costs from the HMRC client Collaborate closely with the Capgemini portfolio team, development teams, and other specialists Ensure high-quality responses are produced in line with client deadlines Capture a strong audit trail of data from receipt of request to response issuance Assure compliance with processes and maintain appropriate quality standards Act as a process SME for colleagues less familiar with Demand Management processes Help resolve queries from team members Contribute to a wider MU team focused on delivering an excellent client experience Technologies: Excel Support JIRA LESS SharePoint Atlassian More: We are looking for a Contract Demand Lead to join our Telford team for a 6-month contract, requiring BPSS clearance. The role operates in a busy environment with a focus on Service Level Agreements. We offer a hybrid working pattern, requiring 2 days on-site each week after a training period. Our team values pride in delivering excellent service, effective collaboration, and flexibility. You will be supported in your development, with ample opportunities to improve your skills and deliver outstanding results. last updated 8 week of 2026