Kickstart your tech career by solving real customer challenges across SaaS software, integrations, data migrations, and technical troubleshooting.
The Company
1. A leading SaaS provider helping businesses streamline operations through innovative cloud-based software solutions
2. Established technology business with a loyal customer base and strong industry reputation
3. Collaborative, supportive environment with clear progression opportunities
4. Hybrid working, strong benefits package, and ongoing training and development
The Role
5. A customer-facing technical support role offering exposure beyond traditional helpdesk support
6. Investigate software issues, support customers, and troubleshoot technical incidents
7. Gain hands-on experience with SQL queries, XML data, software integrations, and data migration
8. Work closely with technical teams to solve complex problems and deliver an excellent customer experience
Desired Skills and Experience
9. Technical support, helpdesk, or customer support experience
10. SQL knowledge and confidence writing basic queries
11. Experience with XML
12. Bonus points: Software integration, Data migration, B2B SaaS or CRM experience