Service Advisor
£30,500 Basic Salary rising to £31,500 once accredited
Bury St Edmunds
Permanent / Full Time
Join a Busy Aftersales Team
Were currently recruiting for a Service Advisor to join a successful main dealership in the Bury St Edmunds area.
This is a slightly different Service Advisor role, focused more on the behind-the-scenes coordination of the aftersales process rather than front-of-house customer interaction.
Youll be responsible for keeping customers updated throughout the repair process while working closely with the workshop team to ensure excellent communication and customer satisfaction.
The Role
Liaising with customers regarding vehicle progress and repairs
Making outbound calls to update customers throughout the service process
Working closely with the workshop and technicians regarding ongoing jobs
Supporting the smooth running of the aftersales department
Ensuring customers receive a high level of service and communication
Assisting with bookings, updates and repair authorisations where required
Maintaining accurate records and updating internal systems
What Were Looking For
Previous experience within a Service Advisor or automotive aftersales role preferred
Strong communication and customer service skills
Organised and able to manage multiple tasks effectively
Ability to work well within a busy team environment
Professional and proactive approach
Motor trade experience essential
Whats On Offer
£30,500 basic salary
Rising to £31,500 once accredited
Stable and supportive dealership environment
Long-term progression opportunities within aftersales
This is an excellent opportunity for someone looking to develop their career within a busy dealership aftersales department.
Apply today to find out more.
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