MEM Recruitment is seeking a detail-oriented and organised administrator to join our office-based team, supporting general customers and internal departments in a fast-paced logistics environment.
This role involves supporting client services, invoicing, and query management.
The ideal candidate will possess strong computer skills, excellent organisational abilities, and experience with office software.
Responsibilities
* Act as a key point of contact for customer enquiries via email and phone
* Manage and resolve day-to-day customer queries in a timely and professional manner
* Liaise with internal teams and overseas offices to support customer requirements
* Maintain accurate records and update internal systems
* Support general administrative tasks within the customer services team
* Assist with invoicing-related administration and query follow-up when required
* Support administrative tasks such as filing, correspondence, and scheduling meetings
* Provide excellent phone etiquette when liaising with clients and partners
* Organise documents and maintain an efficient filing system for easy retrieval of information
Skills
1. Previous experien...