IT Support Analyst Opportunity
An exciting opportunity has arisen for IT Support Analysts to join our growing team in Exeter. We are looking for individuals with experience working in a helpdesk environment and supporting Windows 10/11, iOS mobile phones, and the Office 365 suite.
Key Responsibilities
* Provide technical assistance to staff via phone, email, or in-person
* Troubleshoot and resolve IT issues promptly and efficiently
* Manage devices within Intune and Exchange Online
* Support professional services environments and manage mailboxes
Requirements
* Previous experience of working in a helpdesk environment
* Experienced with Windows 10/11 support and troubleshooting
* Experienced with iOS mobile phone support
* Experienced with Office 365 suite support and management
* An understanding of Active Directory/Group Policy
* Basic networking skills, WI-FI, and network cabling
Benefits
We offer a great opportunity to develop your skills and career in a dynamic organisation. You will receive:
* Comprehensive training and development opportunities
* A supportive and collaborative work environment
* The chance to work with a range of technologies and systems
About Us
We are a leading organisation with offices throughout the South West. We value our employees and strive to create a positive and inclusive work environment. If you are a motivated and enthusiastic individual looking for a new challenge, we would be delighted to hear from you.