Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.
Proposed Interview Date: 2nd September 2025
The role
Day to day, you will need to coordinate the daily activities of M&Y's field workforce. In doing so, provide a high quality, customer-focused maintenance service that ensures compliance with relevant safety and building legislation.
You will be responsible for managing the scheduling system, ensuring appointments are made within agreed timescales, and views are monitored and kept up to date. This will involve a high level of communication with our operatives, staff, managers, and customers to maintain a high standard of customer service.
The right fit
* A good working knowledge of Orchard Housing, DRS, and Agile365.
* Administrative experience is advantageous.
* Financial awareness of cost and income comparison and ability to identify Value for Money (VFM).
* Strong communication skills, both written and verbal.
* Organisational and planning skills with the ability to prioritise workloads.
* Ability to multi-task and work independently as well as part of a team.
* Keyboard skills and knowledge of Windows, supportive software, vehicle tracking, and management systems.
* Technical knowledge related to Gas and Electrical cyclical servicing and repairs.
* Experience working in a customer-facing environment.
* Experience within a construction/maintenance services environment.
* Ability to travel to other offices and locations, which may not be easily accessible by public transport.
Who we are
M&Y Maintenance and Construction provides responsive repairs, planned works, renewables, facilities management, and new build services across the North West. Over 40 years, we have grown from a small family-run business into a multimillion-pound company employing over 200 staff. We are part of The Regenda Group, working in housing, construction, care, support, education, training, and careers sectors.
Next steps
If you are interested and believe you are suitable for this role, please apply now with your CV and a short covering letter explaining why you are a good fit. Our Talent Acquisition team will review your application and contact you shortly.
What we offer
M&Y Maintenance and Construction is a great place to work, committed to regenerating places and creating opportunities. We welcome applications from all backgrounds, especially from disabled, minority ethnic, LGBT, and female candidates, as they are currently underrepresented in our organization.
We reserve the right to close this vacancy early if sufficient applications are received. Early submission is encouraged.
The Regenda Group owns or manages around 13,000 properties, including social rented housing, housing for older people, supported housing, private rentals, shared ownership, and homes for sale. Our mission is to provide a comprehensive range of housing products and services that reflect market and customer diversity, aiming to regenerate places and create opportunities for people.
We are recognized by Best Companies for our staff engagement and have been named one of the Best Companies to Work For in the North West. Our benefits include flexible working, paid leave, pension contributions, learning allowances, health initiatives, development opportunities, interest-free loans, and staff schemes.
#J-18808-Ljbffr