Job Summary
The China Fleet Country Club is a leading name in the hospitality Industry, known for our commitment to quality, customer service, and a wide-ranging facility. We are looking for a dedicated and experienced Supervisor to join our vibrant team.
Key Responsibilities
* Oversee the day-to-day operations of the bar, including staff management, inventory control, and customer service.
* Train, and mentor staff; schedule shifts and maintain excellent timekeeping.
* Ensure compliance with all health and safety regulations, as well as alcohol licensing laws.
* Develop and implement strategies to maximise sales and profitability while maintaining high-quality standards.
* Manage stock levels and raise order requests, ensuring no overstock or stockouts occur.
* Maintain a clean and organised working environment.
* Handle customer inquiries and complaints professionally and efficiently.
* Keep up to date with the latest trends in the industry and suggest menu changes accordingly.
* Collaborate with other departments to provide a seamless customer experience.
* Conduct regular staff meetings and provide feedback and coaching to team members.
Qualifications
* Proven experience as a restaurant or bar Supervisor or similar role in the Hospitality industry.
* Excellent knowledge of cocktails, spirits, and other beverages.
* Strong leadership and team management skills.
* Ability to work in a fast-paced environment and handle multiple priorities.
* Knowledge of inventory management and cost control.
* Familiarity with POS systems and computer literacy.
* Relevant certifications in food safety and alcohol service are preferred.
* Personal License and First Aid Qualification preferred.
* Flexibility to work during evenings and weekends.
* Must be 18 and over due to serving alcohol unsupervised.
* Hours are 18-40 per week, straight shifts 5 days out of 7.
We offer you
* Free use of the facilities including golf
* Opportunities for professional growth and advancement
* Dynamic and supportive work environment
* Free parking
* Employee assistance programme
* Access to a retail discount platform
* Discounts throughout the club
* Free warm up driving range balls
* Uniform provided.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
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