**Important notice**
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
We’re looking for someone with great people skills, who loves to inspire and delight by providing top-quality experiences for visitors, to join us as a Senior Visitor Experience Officer at Basildon Park.
You'll carry out duty management as needed, and will work weekends on a rota basis. Sometimes you may need to get stuck in and help wherever you’re needed, to keep the whole place running smoothly.
What it's like to work here
You'll support the Operations Manager in making sure everything runs smoothly in what is a complex and lively visitor business.
As part of the duty management team, you'll be responsible for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint.
What you'll be doing
As part of the operations team, you'll be focused on achieving the highest standards of presentation and service, helping everything to run smoothly during projects, events, active conservation work, busy school holidays throughout the year. You’ll work alongside colleagues in the Welcome team to make sure everyone who visits has everything they need to enjoy their day.
You’ll have plenty of opport...