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General Manager - Leading Hard FM Service Provider - London/South West/Essex - up to £90k + Car package
Are you an experienced senior manager looking for a new challenge? Or are you an Account Director looking for the next step in your career?
CBW is assisting a market leader in the hard FM market in their search for a General Manager to work across a collection of high‑profile contracts covering Bristol, London and Essex. These contracts represent some of the biggest value in the extensive hard FM portfolio and this GM role is critical to the successful day‑to‑day operation of the contracts.
The successful candidate will have a proven track record in delivering high‑level service delivery and will have previously held senior positions within the FM industry.
Key Responsibilities
* Excellent influencing and negotiation skills.
* Strong financial skills.
* Ability to manage conflict and crisis situations effectively.
* Provide leadership and ensure the planned development of a portfolio of contracts to meet and exceed contractual commitments.
* Explore opportunities for the strategic development of contracts to deliver increased turnover and profitability.
* Ensure business policies and processes are effectively communicated and implemented within contracts.
* Secure additional services and projects and re‑win contracts on re‑tender.
* Develop financial plans for revenue and profit delivery, reduce WIP, debt, cost and drive contract growth.
* Ensure appropriate contract review, audit and control systems to meet statutory, policy and contractual commitments.
* Maintain a customer focus within all operational areas and maintain effective relationships with key client contacts.
* Accountable day‑to‑day to the relevant client contacts.
* Line‑manage a small team of contract managers across a portfolio of contracts.
* Financial responsibility for the delivery of plan commitments for the contract portfolio.
* Develop and review teams, appraisals, and apply effective people‑management practice.
Package
* £90,000 + package
* £6,000 car allowance
* 14% bonus
* Healthcare
Qualifications
* Hard services background with recognised electrical or mechanical qualifications.
* Managerial experience at Account Manager level or above within technical and/or hard services.
* Proven experience within the commercial maintenance industry.
* Experience within the government or public sector is beneficial.
* Excellent motivational and influencing skills, with high levels of personal integrity.
* Excellent communication skills, verbally and in writing with all levels of staff and clients.
* Ability to manage and prioritise a demanding and varying workload.
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Strategic Management Services
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