Why this job matters
The Network Engineering Manager manages the delivery of client technical requirements and deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
What you’ll be doing
1. Manages teams in the delivery of daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
2. Manages and ensures client expectations for data communications connectivity and related products and applications, throughout project lifecycle including functionality, cost, delivery schedule, support readiness and relationships (usually working directly with senior level technical resources, project managers, and business decision makers).
3. Manages a team in the preparation of recommendations and supporting details of formal project proposals for network connectivity and configurations.
4. Manages a team in the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
5. Manages projects involving interdisciplinary teams, adhering to policy, regulatory requirements, and standards of best practice.
6. Participates in the development and implementation of policies and procedures and ensures their conformance with information systems goals.
7. Manages the delivery of support for clients with data protection and overarching cloud capabilities.
8. Manages the implementation of core and cloud infrastructure security to manage risks and exposure.
9. Manages the day-to-day operations, administration and support of complex IT & OT networks, wired and wireless local and wide area networks.
10. Leads routine analysis and interpretation of traffic and utilisation of services on network connections.
11. Ensures teams follow the development and documentation of network infrastructure, technology, policy, and procedures.
12. Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment.
13. Implements ways to improve working processes within the area of Network Engineering.
The skills you’ll need
Customer Service
Continuous Improvement
Health & Safety
Network Delivery
Issue Resolution
Network Security
Stakeholder Management
Network Testing
Network Configuration
Customer Relationship Management
Network Integration
Network Implementation
Network Design
Incident Management
Event Planning
Talent Management
Decision Making
Growth Mindset
Performance Management
Inclusive Leadership
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.