Join Our Team as a Branch Administrator in Dundee
About Us:
With decades of experience in timber and building products, highly knowledgeable staff and 15 branches across Scotland, it’s easy to see why MGM Timber is Scotland’s top independent timber merchant. Our experience and geographical spread enable us to provide unrivalled service to all our customers, large or small. Since 2005 we have been part of the James Donaldson Group which is a leading, family-owned timber industry company with a rich heritage spanning over 160 years with a range of 17 businesses and brands. We pride ourselves on our commitment to quality, customer satisfaction, and environmental responsibility.
Position Overview:
We are looking for an organised and proactive Branch Administrator to join our team. This role is key to ensuring the smooth day-to-day running of the branch by providing administrative support, maintaining accurate records, and assisting both staff and customers when needed.
Key Responsibilities:
1. Processing delivery lines accurately and in a timely manner.
2. Answering the telephone and directing calls.
3. Daily banking duties.
4. Support branch staff with administrative tasks such as filing order/delivery paperwork, data entry and report generation.
5. Ensure compliance with company policy and procedures.
6. Provide backup for other administrative functions as needed.
7. Any other duties as assigned by management to support the overall operation of the branch.
Qualifications and Skills:
8. Excellent accuracy and attention to detail.
9. Good interpersonal skills.
10. Ability to organise and prioritise own workload.
11. Flexibility – the ability to adapt, change, prioritise and still deliver on the things that matter most is crucial.
12. Tact, discretion, and good judgment.
13. Strong communication skills and ability to communicate at all levels.
14. Skilled at providing pragmatic and commercial advice.
15. Proven influencing and negotiating skills.
16. Proactive and able to use own initiative.
17. A strong desire to learn and develop.
18. Team player – collaborative and supportive of colleagues.
What We Offer:
19. Competitive salary.
20. Flexible working patterns.
21. Discretionary bonus scheme.
22. Opportunities for career development within a reputable and growing organisation.
23. A supportive and collaborative work environment.
24. A catalogue of additional benefits available to purchase such as critical illness cover, cycle to work scheme and additional holidays.
Work Hours: This full-time role entails 39 hours per week. Work hours are Monday to Thursday from 8am to 5pm and Friday from 8am to 4pm. We can also consider part-time hours via job share, shorter working days or fewer days each week. Please let us know any considerations when applying to this vacancy.
How to Apply:
If you’re ready to embark on a rewarding career journey with a company that values your contributions and invests in your success, apply now by sending your CV to recruitment@donaldson-timber.co.uk .