Job Description – Engineer
Salary: £36,000 – £45,000 (depending on experience)
Location: Hampshire and surrounding counties
Position Summary
Engineers are responsible for maintaining a high level of technical knowledge and competence to safely and efficiently complete scheduled works and respond to emergency callouts independently. They must have a strong understanding of multiple disciplines within the Fire and Security sector, including but not limited to: Fire Alarms, Intruder Alarms, CCTV, Networking, and Access Control systems.
Key Responsibilities
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Diagnose technical faults and resolve issues promptly.
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Attend and rectify system malfunctions and emergencies as required.
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Carry out installations while liaising with clients to ensure satisfaction.
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Maintain, test, and commission Fire and Security systems.
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Interpret and follow electrical drawings and building plans in line with NSI requirements and relevant Codes of Practice.
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Liaise with Alarm Receiving Centres (ARC) as required.
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Maintain a safe working environment and comply with all Health & Safety procedures, including Method Statements and Risk Assessments.
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Participate in the out-of-hours service rota.
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Provide client training and demonstrations, ensuring the end user understands system operation and functionality.
Person Specification
Essential:
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Minimum of 5 years’ experience in a Fire or Security engineering role.
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Full UK driving licence (subject to insurance verification).
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Excellent communication and interpersonal skills.
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Strong administrative discipline with attention to accuracy and timely submission of paperwork.
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Willingness to travel daily throughout Hampshire and neighbouring counties.
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Ability to read and understand electrical drawings, wiring schematics, and relay logic.
Desirable:
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Working knowledge of IP-based systems and networking.
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Familiarity with one or more of the following systems: Hikvision, Paxton, Honeywell, Orisec, Texecom, AJAX, Dahua, Hanwha, PAC, Videx.
Behavioural Competencies
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Teamwork – Works collaboratively and supports colleagues to ensure smooth delivery of services, demonstrating loyalty and leadership.
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Performance – Displays professionalism and adaptability to meet client expectations while maintaining high standards of quality, safety, and efficiency.
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Customer Focus – Builds strong relationships with clients, actively listening and identifying needs to provide tailored, long-term solutions.
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Initiative – Takes ownership in dynamic environments, making sound decisions, managing deadlines, and maintaining an organised approach to work.
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Commercial Awareness – Understands the company’s objectives and contributes to its success through resourcefulness, flexibility, and attention to cost-effectiveness.
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Efficiency – Consistently delivers high-quality results with minimal waste, supporting the company’s vision for sustainability and environmental responsibility.
About the Company
We are an independent Fire and Security company based in Hampshire, delivering design, installation, and maintenance services across Fire Alarms, Intruder Alarms, CCTV, Access Control, and Gate Automation systems.
We work with commercial, industrial, and residential clients, combining technical expertise with a practical, customer-focused approach. Our engineers are trained to current British Standards (including BS 5839, BS 7671, BS EN 50131, and Gate Safe guidelines) to ensure compliance and reliability on every project.
As a SSAIB and BAFE-accredited company, we pride ourselves on high standards, clear communication, and long-term client relationships. We invest in our team through ongoing training and development, giving engineers the opportunity to expand their knowledge across all disciplines.
We are a close and relaxed team, and our culture is built around efficiency, quality workmanship, and genuine pride in doing things properly — from initial design to final commissioning and ongoing support.
Benefits & Development
We recognise that skilled, motivated engineers are the foundation of our business. In return for your expertise and commitment, we offer:
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Annual Leave: 21 days’ holiday per year, increasing by one additional day for each year of service (up to a maximum of 26 days), plus all standard UK Bank Holidays.
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Birthday Leave: Enjoy your birthday off — or take a day within your birthday month if you’d prefer.
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Training & Development: Ongoing technical and professional training, including manufacturer courses and industry-recognised qualifications, to support your career progression.
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Company Vehicle & Equipment: Fully equipped van, uniform, power tools and test equipment provided.
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Supportive Team Environment: A practical, well-organised company structure where engineers’ input genuinely shapes how we deliver our services.
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Growth Opportunities: As the company continues to expand, we promote from within wherever possible — offering clear routes into senior engineering and leadership roles