Senior Service Advisor Location: Ipswich Salary: £32,000 Basic – OTE £40,000 Hours of Work: Monday to Friday, 8:00am – 6:00pm Senior Service Advisor An excellent opportunity has arisen for an experienced Senior Service Advisor to join a thriving, customer-focused automotive service department based in Ipswich. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer care from start to finish. As a Senior Service Advisor, you will be the key point of contact between customers and the workshop team, ensuring a smooth, transparent, and efficient service process. You’ll use your expertise to manage bookings, communicate updates, and build strong relationships that encourage repeat business and customer loyalty. Benefits Package Company pension scheme 24 days’ annual leave (increasing to 27 with service), plus bank holidays Staff discounts on vehicles, servicing, and retail offers Health and wellbeing support, including a medical cash plan and same-day GP access Access to an employee rewards portal with hundreds of exclusive savings Generous referral bonuses for successful new hires Ongoing training and professional development opportunities Supportive management and a friendly, team-oriented environment The Role – Senior Service Advisor As a Senior Service Advisor, you’ll play an ess...