A facilities management company in Manchester is seeking an experienced Helpdesk Team Leader to oversee a busy helpdesk team. The ideal candidate should have over 3 years of contact centre experience and proven leadership skills. Responsibilities include managing the scheduling team, conducting performance reviews, and ensuring compliance with procedures. This role is temporary to permanent, offering a salary between £32,000 and £34,000 per year based on experience and requires immediate or flexible start date.
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