Overview
Hourly Pay Range: $19.89 - $28.84. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
* Position: Patient Service Representative and Insurance Verifier Rehab Services
* Location: Lincolnshire, IL
* Full Time/Part Time: Full time - 40 hours
* Hours: Rotating shift; Alternate opening and closing shifts (10:30am-7:00pm and 7:00am-3:30pm)
* Required Travel: No
What You Will Do
Reporting to the Rehabilitation Service Manager, the role works with patients, their representatives, insurance carriers, and employers to determine patient benefits eligibility, pre-certify services, and verify benefits to ensure revenue reimbursement. Services primarily include Physical Therapy, Occupational Therapy, and Speech Therapy. Responsibilities include screening registration data for payer and pre-certification compliance, correcting and updating accounts, and billing the appropriate party.
* Review and analyze all required demographic, insurance/financial, and clinical data collected by patient intake to expedite payment on patient accounts
* Perform pre-certification notification via telephone or electronic means and gather/complete all required documentation for submission to insurance carriers per payer requirements
* Research pre-certification denials including missing authorization, patient pre-certification or referral documentation
* Confirm referral requirements for individual plans and work with referring physician offices to obtain referrals for all scheduled services, including additional office visits
* Work productively from a task-based work queue and maintain an acceptable productivity level to meet business needs
What You Will Need
* Education: High School diploma or GED required. Associate degree in business or healthcare preferred
* Certification: Valid driver’s license required if duties include off-site location work; maintain automobile liability coverage if using personal vehicle
* Experience: Minimum of one to two years of registration, scheduling, or customer service experience in a healthcare setting preferred
* Unique or Preferred Skills: Knowledge of health insurances, medical terminology, and anatomy; strong data entry/keyboard skills; knowledge of Microsoft Office Suite; manual dexterity to operate office machines
Benefits
* Premium pay for eligible employees
* Career pathways to promote professional growth and development
* Medical, Dental, Vision options
* Tuition Reimbursement
* Free Parking
* Wellness Program Savings Plan
* Health Savings Account Options
* Retirement Options with Company Match
* Paid Time Off and Holiday Pay
* Community Involvement Opportunities
About Endeavor Health
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, community-connected care across six northeast Illinois counties, with a large team of professionals delivering services across multiple locations.
Equal Opportunity
EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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