Role: Import Customs Supervisor Contract: Permanent Hours: M/F 1200 - 2100 Location: Northampton, NN4 Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits. Pension Contribution Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To lead a team of Customs Declarants ensuring control of all customs relevant processes Key Responsibilities: Leading and supporting team members through technical mentorship and performance management Development of employees Quality assurance and control as well as compliance with specified time frames Implementation of internal company guidelines Contact with customs forwarders and colleagues internationally The ideal candidate will have: Proven track record in a leadership role Familiar with Microsoft Office programs Highly adaptable and able to work under pressurised situations Self-motivated and ability to take responsibility to resolve issues efficiently and effectively Excellent problem solving and analysis skills Attention to detail and high levels of accuracy Excellent communication skills with the ability to adapt their style and language (verbal and written) to suit the customer, department or level that they are dealing with Ability to create and maintain harmonious relationships with internal and external customers Ability to influence and impact people across all levels in the organisation A high customer service orientation with a passion for delivering quality Supportive and coaching capabilities ADZN1_UKTJ