Honeycomb is delighted to be working alongside our reputable client to recruit for a Helpdesk Administrator, to join their team in Warrenpoint. This is the ideal time to join a business that enjoys year-on-year growth with ample opportunities to progress. The Helpdesk Administrator is a key role for the business. You will be responsible for providing a main point of contact for customers of the business, scheduling maintenance works with in-house engineers. Duties of this role include: Providing the main point of contact for customers, handling queries and providing exemplary customer service. Scheduling work orders for in house engineers and sub-contractors. Ensuring all documentation relating to works are acquired and stored on the in-house system. Upholding effective communication between internal departments to ensure a smooth flow to daily operations. High level of attention to detail and an ability to thrive in a fast-paced, varied role. The Right Person for this role will have previous experience in customer service, or a role where they have demonstrated fantastic communication skills. You will pride yourself on your ability to co-ordinate effectively and have excellent organisational skills. You will thrive working in a fast-paced environment. The Package for this role includes a salary of £24000, with working hours Monday-Friday 9am-5pm (option for 8am-4pm). Full benefits of this role can be discussed upon conversation with Honeycomb. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment consultant at Honeycomb on. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.