Start date: 6th May 2025
Training: 8 weeks, Monday to Friday 9am-5pm
Pay Rate: £12.77 per hour paid weekly - increasing to £13.30, 1 week in arrears. The pay week runs from Monday to Sunday
Contract: Temporary ongoing with permanent opportunity
Hours/Days: Monday to Friday, shifts are between the hours of 8am to 8pm - see attached schedule example
Role: Handling inbound calls from customers in relation to their bills
Location: Whitehaven
Checks - We will complete a DBS check, Credit check and employment references - information on completing these will be sent out in the coming weeks.
We are recruiting on behalf of our fantastic client based in Whitehaven, within this role you will be joining an existing team within an inbound customer service department. Full training will be provided!
The Role
Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
To identify and implement process improvements to improve service to the customer and operational performance
To work in partn...