Join Our Team as a Catering Manager!
Are you passionate about creating exceptional dining experiences in a healthcare setting? If so, we have an exciting opportunity for you! As we continue to grow and expand across our Healthcare Portfolios, we are looking for dedicated Catering Managers to lead our catering team on a Fixed Term Contract. Your mission? To ensure the highest standards of food quality, service, and patient care.
About the Role
As a Catering Manager, you will play a pivotal role in overseeing patient dining and staff feeding services. Your focus will be on maintaining consistently high standards in food production and service delivery. You will manage and develop your team, foster strong client relationships, and ensure that financial, operational, and contractual targets are met.
Key Responsibilities
Service Excellence:
* Prioritize patient dining by delivering high-quality, nutritious meals.
* Maintain exceptional standards in food preparation, cooking, and service.
* Implement continuous improvement measures, proactively addressing feedback.
* Oversee hospitality and events, ensuring quality and consistency.
Team Leadership & Development:
* Manage and develop a motivated and skilled catering team.
* Provide hands-on training, coaching, and support to maintain service excellence.
* Ensure employees have the necessary resources to perform at a high standard.
* Monitor performance and address concerns in line with company policies.
Client & Customer Engagement:
* Build strong relationships with clients to ensure their needs are met.
* Regularly review patient feedback and take action to improve satisfaction scores.
* Engage directly with patients and staff to gain insights and drive enhancements.
Financial & Commercial Management:
* Ensure financial targets, including budgets and cost controls, are met.
* Manage inventory, ordering, stock levels, and waste control efficiently.
* Oversee administration and month-end financial processes.
Health & Safety Compliance:
* Ensure a safe, hygienic kitchen environment that meets all health and safety standards.
* Complete audits and follow up on action points to maintain compliance.
What We’re Looking For
* Management Experience: Strong background in managing catering operations and teams.
* Time Management: Ability to plan effectively and meet deadlines.
* Customer Focus: Passion for delivering outstanding patient and customer experiences.
* Leadership & Development: Skilled in coaching, training, and motivating teams.
* Financial Acumen: Strong understanding of budgeting, cost control, and commercial awareness.
* Adaptability: Able to handle change in a fast-paced environment.
* Stakeholder Management: Capable of building and maintaining strong client relationships.
* IT Proficiency: Comfortable using IT systems for operations management.
Required Experience & Qualifications
* Ideally 1+ years of experience as a Catering Manager or equivalent.
* Proven leadership and people management skills.
* Strong client relationship management abilities.
* Experience in financial and cost control management.
* Commitment to high standards of food quality, hygiene, and service.
Why Join Us?
* Competitive salary and benefits package.
* Opportunity to make a real impact in a healthcare environment.
* Career development and progression opportunities.
* Supportive and dynamic team culture.
If you are a results-driven, passionate catering professional ready to take on a new challenge, we’d love to hear from you!
Our Benefits
We believe in rewarding your hard work with a comprehensive benefits package that includes:
* Contributory pension scheme
* Career growth through our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, along with wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com, and more
* Save on your food shop with discounts at Tesco, Sainsbury's, Morrisons, and others
* Up to 44% off cinema tickets for your favorite blockbusters
* Cash rewards for every spend, usable across a wide range of brands
* Free wellness, mindfulness, and exercise classes to help you unwind
* Share all discounts and offers with your friends and family
About Us
As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, enjoy competitive pay, great perks, and unrivaled opportunities for learning and development at one of the UK's biggest businesses.
At Compass Group UK&I, we are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!