We are a small group of 4* hotels based in South Wales and the South West of England. We have 3 hotels altogether based in Cardiff Bay, Bristol City Centre and Plymouth. All of our hotels offer large comfortable Canadian beds, conference and meetings centres and bespoke individual restaurant and bar areas.
Our hotels offer a wide range of amenities to cater for both corporate and leisure guests; we have developed an excellent reputation within our locations boasting 4* hospitality at an affordable rate – our exceptional returning guest rate is testament to our staff and hotels.
Working at Future Inns offers a varied daily schedule; no two days are the same. With a variety of functions from small business meetings to large scale weddings; live events, a business guest wishing to just get their heads down or a group of friends wanting to celebrate a special occasion. All of our team members are key to making sure these things happen without a glitch!
Benefits
* Generously discounted stays in any of our hotels
* Comprehensive training programme designed to unlock your potential
* Food on shift
* 50% discount on food for you and up to 3 guests in our restaurants
* Pay bonus for long service
* £150 for referring a friend to work with us
The Role
We are currently looking for an Assistant Food and Beverage Manager. You will be reporting directly to the Food and Beverage Manager and deputise on behalf of them in their absence. You will have specific responsibility in the department for training front of house service delivery.
The ideal candidate will already be an experienced supervisor in a food and beverage outlet, preferably within a hotel department and have considerable experience in large scale banqueting or events.
You will be flexible, reliable, enthusiastic with a passion for hospitality and be able to work in a team and also independently.
Our hotels and conference centres are busy establishments, therefore this is very much a hands on role.
Key responsibilities
* Supporting daily operations – Assist in managing the day-to-day operations of restaurants, bars, room service, banquets, and other F&B outlets.
* Staff supervision and training – Oversee team members, coordinate schedules, provide training, and ensure service standards are maintained.
* Customer service management – Handle guest inquiries, complaints, and special requests to ensure a high level of customer satisfaction.
* Inventory and stock control – Monitor inventory levels, coordinate ordering, and minimize waste while ensuring adequate stock availability.
* Food safety and compliance – Ensure compliance with health, safety, hygiene, and food handling regulations.
* Financial control – Assist with cost control, revenue monitoring, and achieving departmental financial targets.
* Quality assurance – Maintain food and beverage quality standards, presentation, and consistency across all service areas.
* Event and banquet coordination – Support the planning and execution of meetings, conferences, weddings, and special events.
* Vendor and supplier coordination – Work with suppliers to manage deliveries, product quality, and purchasing requirements.
If you are interested in this position, please submit your CV online.
A copy of our privacy notice can be found on our website.
Compensation: Competitive salary.
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