The successful applicant will be joining an established and supportive team at Hollyns Health and Wellbeing, Clayton/Allerton, Bradford. Healthcare Assistants make a valuable and important contribution to the delivery of high quality healthcare, care and support.
The role is 37.5 hours per week, working 5 days per week (part time applications would be considered) and will be part of the wider nursing and clinical team within the Practice.
Main duties of the job
Undertake opportunistic screening when clinically required
Perform venepuncture and electrocardiography
Provide advice on health promotion issues
Being aware and recognising the signs of child abuse, family violence, vulnerable adults, substance abuse, addictive behaviours, and suicidal tendencies; proactively utilising local referral procedures where necessary
Manage workload effectively and answer any direct tasks, emails or communications in a timely manner
When required be available to carry out home visits (staff must ensure relevant car insurance level is in place to support this)
Apply infection control measures when collecting and handling of laboratory specimens, disposing of waste materials, dealing with blood and body fluids spillages and report and treat sharps injuries; promoting best practice within the Practice
Assist and support the medical/nursing colleagues in the management of clinical emergencies
Undertake annual training and demonstrate competency in anaphylaxis and resuscitation
Offer a holistic service to patients and their families, developing where appropriate an on‑going plan of care/support, with an emphasis on prevention and self‑care
Flexibility of Working Hours
You will be expected when appropriate, as part of your role, to cover sickness and annual leave, which is integral to the effective running of the Practice. Also you will be expected to be available if required to assist in extended surgeries to cater for the practice need.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately in all circumstances.
In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers; practice staff and other healthcare workers and also to information relating to the Practice as a business organisation. Information from these sources is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
* Utilising security systems appropriate to the workplace according to Practice guidelines
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
* Undertaking and making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
* Active reporting of health and safety hazards and infection hazards immediately
* Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
* Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
* Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
* Behaving in a manner which is welcoming to and of the individual, is non‑judgmental and respects their differing beliefs, circumstances, feelings, priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
* Participation in an regular performance reviews
* Taking responsibility for identifying own development and learning needs and for maintaining a record of own personal and/or professional development
* Undertaking training to upskill should the practice have a need for the post holder to do so
* Utilising acquired skills and activities to assist others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the Practice, and will:
* Alert other team members to issues of quality and risk
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
* Work effectively with individuals in other agencies to meet patients needs
* Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
* Communicate effectively with other team members
* Communicate effectively with patients and carers
* Recognise peoples needs for alternative methods of communication and respond accordingly
Person Specification
Experience
* Experience of working in primary care
Qualifications
* General education to Grade C or above
* NVQ Level 3 or Care Certificate
* Evidence of further academic achievement/practice relevant to primary care eg
* ECG
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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