Operational Governance & Change Control Lead, Stirling or Reading, Hybrid
Summary of the role
A FCA regulated life & pensions service provider are seeking a dedicated professional to join the company, as an Operational Governance & Change Control Lead. They are looking for someone who will be responsible for maintaining and improving ways of working, operating within a highly complex and regulated environment to administer effective governance and change controls to support their front-line operational teams during periods of change to maintain excellent levels of customer service.
What you'll be doing
1. Working directly with the company's Central Change Team, Client, IT, 3rd party suppliers, Front and Back Office teams, to support the governance, planning and control of operational change projects.
2. Assisting in developing the operational change roadmap to ensure that change affecting our operational teams is planned effectively, and that all key milestones, contention, dependencies and risks are identified and documented.
3. Leading and coaching direct reports to source data inputs required across a range of areas including change impact assessments, benefits tracking and produce governance reports.
4. Working with the key stakeholders to identify and plan necessary resource involvement to successfully deliver change projects, whilst also ...