Overview of the role
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.
We are now very excited to grow that team further by hiring a new Operations Co-Ordinator to work in the team responsible for fielding operational queries as well as creating and placing purchase orders for customers.
What will you be doing?
1. Handle queries from sales, customers, suppliers, and manufacturers.
2. Work closely with sales ensuring all orders are correct before processing.
3. Provide after sales support for queries that arise from deliveries completed, liaising with vendors and suppliers.
4. Negotiate with suppliers to agree on prices, quantities, delivery schedules, and exclusivity deals.
5. Complete agreement paperwork with great attention to detail and send to customers to sign.
6. Manage and control customer price lists.
7. Generate reports for our sales team. Primary location is our HQ in Pocklington (YO42) on a hybrid basis.
How many interviews?
Following a screening with the Recruitment Manager, you can expect a two-stage interview process.
What are the benefits?
You can read about the benefits on offer.
Important BPSS Check
As part of our recruitment process, all employees are required to undertake a BPSS check due to the nature of the work. While some roles require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon passing this check.
Have you made it this far?
If you're still reading, we believe there's a strong chance you might be our kind of person. We encourage you to introduce yourself, even if you don't check every box. We value diversity of perspectives and experiences, which makes our team stronger.
Why you should apply?
At Phoenix, our goal is to be the UK's leading IT solution and managed service provider. We recognize that our people are at the heart of everything we do. We support and develop our team to be the best they can be, and we're proud of our culture, detailed in our Culture Blueprint.
What are we looking for?
The ideal candidate will have experience in an administrative role involving purchasing responsibilities.
Key Skills & Experience:
* Good understanding of purchasing frameworks.
* Strong analytical, decision-making, and negotiation skills.
* Excellent interpersonal and communication skills, both verbal and written.
* Proficiency with Microsoft Office Suite and other relevant software.
* Ability to prioritize work under pressure, work independently, and use initiative to meet deadlines.
* Ability to build and maintain relationships with clients and vendors.
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